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About Erika

Erika Smith is the Director of Marketing at ClerkBase, featuring OnBoardGOV.

A Seamless Experience for Boards and Residents: A Look at Craven County, NC

2026-03-05T14:43:46-04:00March 18th, 2026|boards and commissions, OnBoardGOV|

We’ll be attending the North Carolina Association of Counties meeting this month, so it’s fitting to highlight the host community, Craven County, NC. Craven County is home to New Bern, one of North Carolina’s oldest cities and the state’s former colonial capital. That history is still visible in the county’s civic identity today. When a [...]

After Strategic Plan Approval: A Practical Workflow for Local Government Teams

2026-02-27T19:27:59-04:00March 4th, 2026|#clerkslife, local government, productivity|

After your governing body approves your community’s strategic plan, the next step is turning that direction into steady, day-to-day governance work. For clerks, managers, and staff, that means confirming the official record, clarifying responsibility for each priority, aligning goals with agendas and budgets, scheduling regular reviews, and documenting progress. The processes are already in place. [...]

How Local Government Staff Find the Right Answer

2026-02-02T21:54:13-04:00February 25th, 2026|#clerkslife, public information|

Local government work leaves little room for guesswork. When a question comes in, the responsibility is not to respond quickly. It is to respond correctly. That does not require having every detail memorized. It requires knowing where the right answer lives, who holds it, and how to get there without creating risk. That skill shows [...]

Brookings, S.D. is OnBoard!

2026-02-02T20:49:34-04:00February 18th, 2026|OnBoardGOV, OnBoardGOV client spotlight|

In Brookings, boards and commissions are part of everyday municipal work. Member terms expire. Seats open. Applications come in. The clerk’s office keeps that information accurate, current, and available to the public, even when details span multiple boards and timelines. Brookings uses OnBoardGOV to manage board and commission records and to receive volunteer applications. Board [...]

Reasons to Love Your Open Government Job, Even When It’s Hard

2026-02-05T16:43:17-04:00February 11th, 2026|#clerkslife|

Some days, the reasons are not obvious. You deal with deadlines that do not move, questions that arrive late, and frustration that is often aimed at the process rather than the people keeping it intact. You absorb stress that does not belong to you because someone has to. And still, there are reasons many people [...]

How to Manage a Contentious Election Year and Still Love Your Job

2026-01-29T20:21:23-04:00February 4th, 2026|efficiency, elections|

Municipal and county clerks carry elections under intense scrutiny, limited resources, and high expectations. In a midterm year like 2026, the pressure is real, but so is the satisfaction of knowing your work keeps democracy moving in your community.​ Why election years feel so heavy Local election officials report serious stress from underfunding, staffing challenges, [...]

Hilton Head Island Selects OnBoardGOV to Manage Boards, Commissions, and Committees

2026-01-05T20:46:30-04:00January 21st, 2026|OnBoardGOV, OnBoardGOV client spotlight|

Welcome OnBoard, Hilton Head Island! The Town of Hilton Head Island, South Carolina has selected OnBoardGOV, a boards and commissions management solution from ClerkBase, to streamline how staff manage boards, commissions, and committees—while improving transparency and access for residents. Designed specifically for municipal and county operations, OnBoardGOV helps staff reduce manual work, maintain accuracy, and [...]

Why Video Meeting Platforms Still Matter for Your Public Meetings in 2026

2025-10-28T19:47:25-04:00January 14th, 2026|citizen participation, virtual meetings|

Over the past five years, virtual and hybrid meetings have become essential tools for local governments. These meeting formats have opened doors that previously limited who could participate, giving residents a voice no matter their location or schedule. That said, the laws governing how you conduct these meetings vary across states. For example, Massachusetts recently [...]

Welcome OnBoard, Andy!

2026-03-20T14:21:30-04:00January 12th, 2026|about us, OnBoardGOV|

Meet Andy Parris, Customer Relations Specialist Andy Parris, the newest member of Team ClerkBase Please join us in welcoming Andy Parris to ClerkBase as our new Customer Relations Specialist. He's been working on getting to know OnBoardGOV and getting familiar with our clients. Soon he'll be reaching out to check in with them, [...]

New year, new fears?

2026-01-02T21:54:11-04:00January 7th, 2026|OnBoardGOV, technology for municipal professionals|

  It doesn't have to be. As we turn the page to 2026, we know the challenges municipal and county clerks—and your entire teams—are facing can feel overwhelming. Increasing workloads, staffing shortages, growing expectations for transparency, accuracy, and efficiency, along with navigating new technologies, are top concerns for local government staff. On top of that, many [...]

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