records management Archives

You Published It. They Still Can’t Find It. The Discoverability Gap Facing Clerk’s Offices in 2026

Erika Smith2026-06-16T13:22:29-04:00June 24th, 2026|municipal clerks, records management, technology for municipal professionals, Uncategorized|

Meeting Records Are the Most Requested. Are Yours Findable? Public records requests are at record levels — and they're not slowing down. Federal FOIA requests topped 1.5 million in fiscal year 2024, a 25 percent increase in a single year. Backlogs grew 33 percent. The average response time for a simple request stretched from 39 [...]

Public Records Request Volume Is Rising. What Clerk Offices Need to Know.

Public records request volume has been climbing steadily for years, but the nature of that increase is changing in ways that matter for how clerk offices manage their workload, their documentation, and their risk. It's not just more requests. It's more complex requests, faster turnaround expectations, and a new category of high-volume, AI-assisted filings that [...]