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About Erika

Erika Smith is the Director of Marketing at ClerkBase, featuring OnBoardGOV.

250 Years of Democracy Runs Through Your Office

2026-06-16T11:26:50-04:00July 1st, 2026|#clerkslife, historical records, local government|

July 4, 2026 marks something rare — not just a national holiday, but a genuine milestone. America turns 250. The fireworks are spectacular. The speeches are patriotic. The parades are joyful. But here's what most people celebrating this semiquincentennial won't stop to think about: self-governance doesn't happen at the parade. It happens in your office. [...]

You Published It. They Still Can’t Find It. The Discoverability Gap Facing Clerk’s Offices in 2026

2026-06-16T13:22:29-04:00June 24th, 2026|municipal clerks, records management, technology for municipal professionals, Uncategorized|

Meeting Records Are the Most Requested. Are Yours Findable? Public records requests are at record levels — and they're not slowing down. Federal FOIA requests topped 1.5 million in fiscal year 2024, a 25 percent increase in a single year. Backlogs grew 33 percent. The average response time for a simple request stretched from 39 [...]

Public Records Request Volume Is Rising. What Clerk Offices Need to Know.

2026-05-15T09:31:18-04:00June 10th, 2026|local government, OnBoardGOV, records management|

Public records request volume has been climbing steadily for years, but the nature of that increase is changing in ways that matter for how clerk offices manage their workload, their documentation, and their risk. It's not just more requests. It's more complex requests, faster turnaround expectations, and a new category of high-volume, AI-assisted filings that [...]

Managing Clerk Office Workload When Everything Lands at Once

2026-05-18T08:45:40-04:00June 3rd, 2026|Uncategorized|

Managing clerk office workload is a year-round challenge — but June compresses it. Elections to prepare for, records requests to process, emergency plans to update, fiscal years to close, and summer vacations already pulling at staffing. For many clerks in smaller communities, those pressures land on a desk that also carries finance, human resources, and [...]

June Is National Safety Month: Emergency Planning for Municipal Clerks

2026-05-28T11:45:26-04:00May 28th, 2026|#clerkslife, city managers, disaster recovery, emergency preparedness|

June marks National Safety Month — and the start of hurricane season. That combination makes it the ideal time for municipal clerks to review, update, and practice their community's emergency plan. You may not have "emergency manager" in your job title. But when disaster strikes, you are often the person everyone turns to. This post [...]

Poll Worker Accessibility Training: What Election Offices Need to Know

2026-04-30T09:35:26-04:00May 13th, 2026|elections|

Poll worker accessibility training is where Americans with Disabilities Act (ADA) compliance moves from policy to practice. If poll workers are not prepared, voters are affected, operations are affected, and compliance is affected. Accessibility requirements apply at the polling place Title II of the ADA requires that voters with disabilities have a full and equal [...]

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