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About Erika Smith

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So far Erika Smith has created 146 blog entries.

Poll Worker Accessibility Training: What Election Offices Need to Know

2026-04-30T09:35:26-04:00May 13th, 2026|elections|

Poll worker accessibility training is where Americans with Disabilities Act (ADA) compliance moves from policy to practice. If poll workers are not prepared, voters are affected, operations are affected, and compliance is affected. Accessibility requirements apply at the polling place Title II of the ADA requires that voters with disabilities have a full and equal [...]

Accessible Poll Worker Recruitment: What Election Offices Need to Know

2026-04-30T10:09:48-04:00May 6th, 2026|elections|

Recruitment is getting harder. Accessible poll worker recruitment is one practical way to expand your applicant pool and reduce friction, not just another compliance requirement layered onto an already full workload. Recruitment is a public-facing program Poll worker recruitment isn't just internal staffing. It's a public program, and public programs carry accessibility obligations. Title II [...]

May 2 Is Robert’s Rules of Order Day

2026-04-16T11:59:13-04:00May 1st, 2026|board and committee management, local government|

If you work in local government and support legislative bodies, boards, or committees, you’re already living in Robert’s Rules every day. May 2 marks the birthday of Henry Martyn Robert, author of Robert’s Rules of Order. It’s a simple way to recognize the role parliamentary procedure plays in keeping meetings fair, structured, and moving forward. [...]

How to Respond to Public Criticism (Without Making It Worse)

2026-04-29T11:05:31-04:00April 29th, 2026|accountability, citizen engagement, communication, local government, transparency|

Public criticism is part of the job. Sometimes it comes through a meeting. Sometimes it lands in your inbox. Sometimes it shows up online and starts gaining wider traction. If you work in a clerk’s or manager’s office, you’re often right in the middle of it. You’re tracking what happened, what was decided, and how [...]

Board and Commission Appointment Process: A Cycle You Can Use at Any Point

2026-04-07T16:10:39-04:00April 22nd, 2026|board and committee management, boards and commissions|

Board and commission appointments do not follow a single timeline Board and commission appointments rarely follow a single timeline. Terms expire at different points. Vacancies come up unexpectedly. Applications can arrive in waves, trickles, or not at all. Even so, the underlying process is more consistent than it may appear. Most clerk and manager offices [...]

UPDATED ADA Web Accessibility and Municipal Records: Resources for Clerks

2026-04-17T17:09:28-04:00April 8th, 2026|boards and commissions, citizen participation, technology for municipal professionals|

Updated 4/18/2026 Today, an interim final rule was released from the Department of Justice, extending the effective date for compliance with its new website accessibility rules by one year. The new deadlines are now April 26, 2027 for government entities with populations of 50,000 and above, and April 26, 2028 for government entities with populations [...]

A Seamless Experience for Boards and Residents: A Look at Craven County, NC

2026-03-05T14:43:46-04:00March 18th, 2026|boards and commissions, OnBoardGOV|

We’ll be attending the North Carolina Association of Counties meeting this month, so it’s fitting to highlight the host community, Craven County, NC. Craven County is home to New Bern, one of North Carolina’s oldest cities and the state’s former colonial capital. That history is still visible in the county’s civic identity today. When a [...]

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