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About Erika Smith

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So far Erika Smith has created 139 blog entries.

ADA Web Accessibility and Municipal Records: Resources for Clerks

2026-03-25T13:45:18-04:00April 8th, 2026|boards and commissions, citizen participation, technology for municipal professionals|

Resources for Municipal and County Record-Keepers Local governments across the United States are beginning to review digital accessibility requirements under the Americans with Disabilities Act (ADA) Title II. In April 2024, the U.S. Department of Justice (DOJ) published a rule addressing the accessibility of state and local government digital services, including websites and mobile applications. [...]

A Seamless Experience for Boards and Residents: A Look at Craven County, NC

2026-03-05T14:43:46-04:00March 18th, 2026|boards and commissions, OnBoardGOV|

We’ll be attending the North Carolina Association of Counties meeting this month, so it’s fitting to highlight the host community, Craven County, NC. Craven County is home to New Bern, one of North Carolina’s oldest cities and the state’s former colonial capital. That history is still visible in the county’s civic identity today. When a [...]

After Strategic Plan Approval: A Practical Workflow for Local Government Teams

2026-02-27T19:27:59-04:00March 4th, 2026|#clerkslife, local government, productivity|

After your governing body approves your community’s strategic plan, the next step is turning that direction into steady, day-to-day governance work. For clerks, managers, and staff, that means confirming the official record, clarifying responsibility for each priority, aligning goals with agendas and budgets, scheduling regular reviews, and documenting progress. The processes are already in place. [...]

Brookings, S.D. is OnBoard!

2026-02-02T20:49:34-04:00February 18th, 2026|OnBoardGOV, OnBoardGOV client spotlight|

In Brookings, boards and commissions are part of everyday municipal work. Member terms expire. Seats open. Applications come in. The clerk’s office keeps that information accurate, current, and available to the public, even when details span multiple boards and timelines. Brookings uses OnBoardGOV to manage board and commission records and to receive volunteer applications. Board [...]

How to Manage a Contentious Election Year and Still Love Your Job

2026-01-29T20:21:23-04:00February 4th, 2026|efficiency, elections|

Municipal and county clerks carry elections under intense scrutiny, limited resources, and high expectations. In a midterm year like 2026, the pressure is real, but so is the satisfaction of knowing your work keeps democracy moving in your community.​ Why election years feel so heavy Local election officials report serious stress from underfunding, staffing challenges, [...]

Hilton Head Island Selects OnBoardGOV to Manage Boards, Commissions, and Committees

2026-01-05T20:46:30-04:00January 21st, 2026|OnBoardGOV, OnBoardGOV client spotlight|

Welcome OnBoard, Hilton Head Island! The Town of Hilton Head Island, South Carolina has selected OnBoardGOV, a boards and commissions management solution from ClerkBase, to streamline how staff manage boards, commissions, and committees—while improving transparency and access for residents. Designed specifically for municipal and county operations, OnBoardGOV helps staff reduce manual work, maintain accuracy, and [...]

Why Video Meeting Platforms Still Matter for Your Public Meetings in 2026

2025-10-28T19:47:25-04:00January 14th, 2026|citizen participation, virtual meetings|

Over the past five years, virtual and hybrid meetings have become essential tools for local governments. These meeting formats have opened doors that previously limited who could participate, giving residents a voice no matter their location or schedule. That said, the laws governing how you conduct these meetings vary across states. For example, Massachusetts recently [...]

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