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About Erika Smith

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So far Erika Smith has created 139 blog entries.

Welcome OnBoard, Andy!

2026-03-20T14:21:30-04:00January 12th, 2026|about us, OnBoardGOV|

Meet Andy Parris, Customer Relations Specialist Andy Parris, the newest member of Team ClerkBase Please join us in welcoming Andy Parris to ClerkBase as our new Customer Relations Specialist. He's been working on getting to know OnBoardGOV and getting familiar with our clients. Soon he'll be reaching out to check in with them, [...]

New year, new fears?

2026-01-02T21:54:11-04:00January 7th, 2026|OnBoardGOV, technology for municipal professionals|

  It doesn't have to be. As we turn the page to 2026, we know the challenges municipal and county clerks—and your entire teams—are facing can feel overwhelming. Increasing workloads, staffing shortages, growing expectations for transparency, accuracy, and efficiency, along with navigating new technologies, are top concerns for local government staff. On top of that, many [...]

Our annual reintroduction post

2026-01-05T16:25:16-04:00January 5th, 2026|about us, OnBoardGOV|

We've made it a tradition at each New Year to reintroduce ClerkBase and OnBoardGOV. Just a few moments to say hello, share a bit about our journey, and welcome new faces to the OnBoardGOV community. Whether you’re just discovering us or have been with us for years, we’re truly glad you’re here! Since our start, [...]

Plymouth Massachusetts is OnBoard!

2025-09-30T20:29:04-04:00November 26th, 2025|boards and commissions, OnBoardGOV client spotlight|

Historic Plymouth, Massachusetts, known as “America’s Hometown” and the site of the first Thanksgiving, is streamlining its board and committee management by adopting OnBoardGOV. Streamlining Boards and Committees Managing dozens of boards and committees is no small task. Plymouth has chosen OnBoardGOV to centralize agendas, minutes, and scheduling, making it easier for staff members to [...]

The 2025 annual Thanksgiving recipe share

2025-10-16T20:26:19-04:00November 12th, 2025|Uncategorized|

Each November, ClerkBase takes a delicious detour from our usual local government topics to celebrate a historic Thanksgiving recipe that connects us to America's past. This year, we're sharing Indian Pudding, a classic New England dessert with deep roots in Thanksgiving traditions. Indian Pudding dates back to colonial America, when settlers adapted British puddings by [...]

Authentic Leadership for Clerks

2025-10-07T18:53:54-04:00November 5th, 2025|career advice, leadership|

You'll hear advice to “be yourself” often when talking about government leadership. While authenticity fosters trust, true effectiveness for municipal clerks comes from self-awareness. Knowing when one’s “authentic” response might be clouded by impulse, stress, or unexamined habits. Authenticity vs. Knee-Jerk Reactions Being an authentic leader is not about saying or doing whatever feels "natural" [...]

November civic engagement ideas for municipal clerks

2025-09-24T17:48:48-04:00October 29th, 2025|#clerkslife, citizen engagement|

November offers valuable opportunities for municipal clerks to engage with their communities in meaningful and timely ways. While the cooler weather may prompt a shift indoors, there are plenty of creative outreach ideas that can inform residents and encourage active participation in local government affairs. Seasonal Themes to Leverage November’s mix of local and national [...]

Asheville, NC is OnBoard!

2025-09-23T17:35:20-04:00October 22nd, 2025|OnBoardGOV client spotlight|

Asheville, North Carolina, sits in the scenic Blue Ridge Mountains. Its vibrant population of over 95,000 supports a strong commitment to citizen engagement and municipal efficiency. Known for its arts scene and outdoor attractions, Asheville’s staff support many public boards and committees that help the city thrive. The city improved its board management by adopting OnBoardGOV. This solution [...]

OnBoardGOV helps get citizens from frustration to participation

2025-09-30T20:42:06-04:00October 8th, 2025|citizen participation, OnBoardGOV|

Imagine being a resident who just learned about a decision that directly affects your neighborhood. Maybe it’s about zoning, funding, or a change to public services. You don’t like it. The first question that comes to mind is: “Who made that decision?” It’s not just curiosity — it’s dissatisfaction. You want to know who was [...]

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